Home Account

Account

Everything you need to know about your account
By Edouard
3 articles

Getting Started: Managing Your Account

Managing Your Account: Profile, Plans, and Security Navigating and managing your account settings is straightforward and essential for a personalized experience. In this article, we'll guide you through accessing your account and making the necessary changes to your profile, plan, and security settings. Accessing Your Account To access your account settings, you have two simple options: 1. Via Profile Bubble: Click on the profile bubble located at the top right corner of the interface, and then select "Account." 2. Via Side Menu: Alternatively, you can directly click on "Account" in the left side menu. Account Pages Overview Your account is divided into three main sections: 1. Account Page Here, you can update your personal details to keep your account current. Changes you can make include: - First and Last Name: Ensure your name is correctly listed for identification. - Organization/Company: Useful for those using our service for business purposes. - Address, City, and Country: Critical for billing purposes, please keep this information accurate and up-to-date. 2. Plans Page This section displays the details of your current subscription plan. During our beta phase, only the Free Plan is available. This area will be updated as more plan options become available. 3. Security Page Security is paramount, and this page allows you to manage several key aspects: - Chrome Extension Authorization Token: Generate or regenerate your token for secure use of our Chrome extension. - Email Change: Update your email address associated with your account. - Password Update: Change your password regularly to maintain account security. Conclusion Keeping your account information updated and maintaining robust security settings are crucial for a seamless experience. If you encounter any issues or have further questions, do not hesitate to contact our support team.

By Edouard
Last updated on Jan 15, 2024

How to Change Your Email Address

Changing your email address associated with your account is a simple and quick process. Follow these steps to update your email, ensuring you continue to receive important notifications and account information. Step-by-Step Guide to Changing Your Email 1. Navigate to the Account Security Page: First, go to the Account Security Page by clicking this link: Account Security. This will take you directly to the right page where you can update your email address. 2. Enter Your New Email Address: Once you’re on the Account Security page, you will find the option to change your email. Enter your new email address in the provided field. Make sure you type it correctly to avoid any issues. 3. Save the Changes: After entering your new email, save the changes. The update to your email address will be instant. What Happens Next? - Instant Update: Your email address will be updated immediately in our system. - No Disconnection: Changing your email address will not affect your current session. You will not be disconnected from domainbear, and you can continue using the service uninterrupted. Need Help? If you encounter any issues while changing your email, or if you have any questions, our support team is always here to help. Reach out to us through our chat, and we’ll assist you promptly. Conclusion Keeping your contact information up-to-date is essential for seamless communication and security. With domainbear, changing your email is quick and hassle-free, ensuring you always stay connected with us.

By Edouard
Last updated on Jan 15, 2024

How to Change Your Password

Keeping your account secure is crucial, and changing your password regularly is a key part of that. Whether you're logged in or need to reset your password, domainbear makes the process straightforward. Here's how you can update your password, depending on your current access status. Changing Your Password (Logged-In Users) If you're already logged into your account, changing your password is a few clicks away: 1. Go to the Security Page: Visit the Account Security Page at Account Security. This is your hub for all security-related settings. 2. Enter Your New Password: You'll see an option to enter a new password. Remember to follow these password requirements for your safety: - Minimum of 8 characters - the longer, the better. - At least one uppercase and one lowercase letter. - Include at least one number, symbol, or special character. 3. Confirm Your Password: Enter your new password again for confirmation. 4. Save the Changes: Once you've entered and confirmed your new password, click 'Save.' Your password will be updated instantly. Resetting Your Password (Non-Logged-In Users) If you're not logged in or have forgotten your password: 1. Visit the Forgot Password Page: Head over to Forgot Password. 2. Enter Your Email: Submit the email associated with your account. You'll receive an email with instructions to create a new password. Special Note for Google Account Users If you created your account using Google, you initially don’t need a separate password for domainbear: - Logging In: Simply click "Continue with Google" to access your account. - Setting Up a Password: You can still create a password for your account, which gives you the option to log in with your Google email and the newly set password or continue using Google sign-in. Conclusion Whether you're enhancing security or recovering access, changing your password is a vital part of maintaining your domainbear account. For any assistance or queries, our support team is just a message away.

By Edouard
Last updated on Jan 15, 2024